Terms of Service for GutBuddies
Effective Date: June 9, 2026
Welcome to GutBuddies. This website, located at https://gutbuddies.co.za, is owned and operated by GutBuddies. By accessing or using our website, purchasing our products, or engaging with our services, you agree to be bound by the following Terms of Service. Please read them carefully.
1. Conditions of Use & Age Restrictions
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province of residence. You agree not to use our products or website for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction (including but not limited to copyright laws).
2. Medical & Health Disclaimer (Crucial Information)
- General Informational Purposes Only: All content, information, and educational material found on this website regarding microbiology, fermentation, and plant chemistry are for general informational purposes only.
- Not Medical Advice: The information provided on this site and the products sold (including our probiotic elixirs and dietary fibres) are not intended to diagnose, treat, cure, or prevent any medical condition, nor should they replace professional medical advice, diagnosis, or treatment.
- Consult a Professional: Always consult with a registered healthcare professional or medical practitioner before starting any new dietary supplement, health regimen, or lifestyle change. Relying on any information provided on this website is solely at your own risk.
3. Products, Pricing, and Modifications
- Inventory & Availability: We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
- Formulation & Integrity: We take every precaution to ensure the premium quality, microbial potency, and safety of our batches. However, because our elixirs contain live, active cultures, slight natural variations in taste, fizz, and appearance may occur between batches.
- Price Changes: Prices for our products are subject to change without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of a product.
4. Billing, Accounts, and Online Purchases
- Order Accuracy: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and contact numbers, so that we can complete your transactions and contact you as needed.
- Order Rejection: We reserve the right to refuse or cancel any order you place with us. This may include orders placed under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
5. Local Shipping and Delivery Boundaries
- Logistics Networks: Our shipping and door-to-door delivery workflows are managed via integrated local South African courier networks.
- Fulfillment Limitations: While we make every effort to ensure your fresh products are dispatched and delivered swiftly, we cannot be held legally liable for courier delays, transport strikes, or delivery disruptions beyond our reasonable control once the parcel has been handed over to the logistics provider.
6. Intellectual Property
All content included on this site—such as text, custom graphics, brand logos, product descriptions, photography, digital media, and software layouts—is the exclusive property of GutBuddies and is protected by South African and international copyright and trademark laws. You may not duplicate, reproduce, copy, or exploit any portion of this website without express written permission from us.
7. Limitation of Liability
In no case shall GutBuddies, our founders, directors, employees, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind—including, without limitation, lost profits, lost revenue, lost data, replacement costs, or any similar damages—whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of our services or any products procured using the website.
8. Governing Law
These Terms of Service and any separate agreements whereby we provide you products or services shall be governed by and construed in accordance with the laws of the Republic of South Africa, and any disputes will be subject to the exclusive jurisdiction of South African courts.
9. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
10. Contact Information
Questions about the Terms of Service should be sent to us via the contact form on our website.